Frequently Asked Questions
Straight answers about products, customization, orders and shipping.
Products & Customization
Most of our products can be customized in material, mesh count, wire diameter, width, length and edge finishing. Send us your specification or drawing through the quote form and our engineers will confirm feasibility — usually within 24 hours.
We work with stainless steel (304, 316, 316L), galvanized steel, brass, copper and other alloys depending on the product line. If you need a specific material, tell us your application and we will recommend the right grade.
Mesh count, wire diameter, opening size and overall dimensions all affect performance. Our knowledge center explains the basics, but the fastest way is to describe your application to our technical team — we will match a specification to your process.
Yes. We manufacture to customer drawings and specifications, including private labeling and custom packaging. Upload your drawing in the quote form (PDF, CAD, STEP or image).
Ordering
Minimum order quantities vary by product and specification — standard sizes can start from small trial orders, while fully custom production runs have higher minimums. Tell us your estimated quantity and we will quote accordingly.
Lead time depends on the product, specification and order quantity. Standard products ship faster; custom orders require production scheduling. We confirm an exact delivery date with every quotation — and we keep our commitments.
Yes — we strongly recommend confirming a sample before mass production for any custom specification. Mention it in your inquiry and we will arrange it.
We accept T/T and other standard international payment methods. Terms are confirmed per order based on quantity and cooperation history.
Shipping & Quality
Products are packed for export: moisture-proof wrapping, reinforced cartons or wooden cases/pallets depending on size and quantity. Custom packaging and labeling are available on request.
We ship worldwide by sea, air or express courier depending on urgency and volume. We handle export documentation; EXW, FOB, CIF and DDP terms are all supported.
Every batch is inspected before shipment — dimensional checks, mesh count verification and visual inspection. Material certificates and inspection reports are provided on request with your order.
Working With Us
Use the quote form, email us, or message us on WhatsApp. Include your specification, quantity and application — the more detail you give, the faster and more accurate your quote will be.
Yes. Send your process description or the problem you are trying to solve, and our engineers will recommend a suitable mesh specification — free of charge and without obligation.
Still Have Questions?
Ask us directly — an engineer, not a bot, will reply.